• Release notes for Zoom Events
• Release notes for OnZoom

Release notes for Zoom Events

Changes to existing features

• Event lobby added to single session events
  The event lobby is now available for single session events. The lobby will appear as soon as a single session event is published.
• Community Standards renamed to Acceptable Use Guidelines
  The use of Community Standards has been changed to Acceptable Use Guidelines.
• Remove Session Lobby Chat and rename lobby chat
  The Session Lobby Chat folder and channels and analytics (related to any session lobby chats) are removed from attendee chat. Additionally, Main lobby chat has been renamed to Lobby chat.
• China added to Zoom Events allowed countries list
  Zoom Events has updated its geographic availability to include China. Hosts can create public events (no access restriction) and enable Allow no-account join, allowing users from China to register as a guest for an event. Users from China will receive an event join link in their email inbox and can click to join the event when the event is available for attendees.

New and enhanced features

• Event setup features
  • Event Branding tab General Availability
    By accessing the new Event Branding tab, events can be branded with high-level styling elements. Event organizers can manage the Event Branding configuration area to apply branding to a color palette, event backgrounds, buttons, and text. They can also preview the registration page and lobby home page and apply branding on all major pages in their event. The event colors are applied to all attendee-facing pages.
  • Apply brand styling to expo
    The background color of the expo area can be customized by applying the branding style elements defined in the Brand Center.
  • Preview registration page branding changes
    In Event Branding, Event organizers can now switch between a live preview of the registration page and lobby home page as branding style elements are added and changed.
  • Customization of certain areas of event with branding elements
    Hosts can customize—as well as reset to default—the following elements of the event lobby, session detail page, session list, itinerary page, speaker page, sponsor page, and video-on-demand pages to match the branding style elements by going to the Brand Center:
    • Font and color for the event title
    • Font and color for the session title
    • Brand logo displayed in the lobby
    • Lobby’s background color
  • Apply branding elements defined in event branding to sponsor’s page
    The following event branding style elements can be applied to the sponsor’s page:
    • Page background
    • Primary text
  • Apply branding elements defined in event branding to the People tab
    The following event branding style elements can be applied to the People tab:
    • Page background
    • Primary text
  • Apply branding elements defined in event branding to the Itinerary tab
    The following event branding style elements can be applied to the Itinerary tab in the event lobby:
    • Header styling
    • Page background
    • Filter styling
  • Apply branding elements defined in event branding to the In-session Branding tab
    The following event branding style elements can be applied to the following Name Tag Design section in the In-Branding tab.
  • Duplicate event branding defined in Brand Center
    When an event is duplicated, all the settings set in the Event Branding section will be retained and applied automatically to the duplicated event.
  • Branding-related changes appear in event change history
    Changes made to branding-related components, as well as the user who made the changes, will be shown in the event change history.
  • Apply brand styling to emails sent by Zoom Events
    The background and font colors of emails sent by Zoom Events can be customized by applying the branding style elements defined in the Brand Center.
  • Display Event ID and Ticket ID
    The Event ID is displayed at the bottom of the Basic Information tab for easy viewing and can be copied and pasted to be used to map events through marketing and CRM integrations. Ticket IDs can be copied in ticket management and added directly to external integrations where appropriate tickets can be issued to each attendee.
  • Registrants required to complete Zoom Events profile
    Hosts can make it mandatory for attendees to complete their Zoom Events profiles—if they haven’t done so already—when they first enter the event lobby.
• Special role features
  
  • Display sessions and task information for special-role users
    Special-role users will now see their role(s) and responsibilities for their assigned sessions in the attendee portal. Previously, the only place for special roles to see their sessions and tasks was in their emails or tickets.
  • Event staff chat
    The event staff chat is a space for special role users during an event used for facilitating extra communication or getting help from other special roles, without disrupting the attendees.
  • Support for sign language interpreters
    Hosts can assign a sign language interpreter in the Sessions tab. Hosts can select the language that the sign language interpreter will sign. This feature enhances the accessibility of Zoom Events.
• Speaker role features
  • Speakers can upload documents in webinar sessions
    Speakers can upload documents that will be displayed in webinars. The uploaded files will be available event attendees to download from the session’s lobby.
  • Speakers can create resource links in webinars
    When speakers are invited to edit their sessions, they can now create, edit, or delete resource link items to display in their assigned webinar sessions.
  • Display speaker name on session cards
    When a session has assigned speakers, the session information card displays the speakers’ names.
  • Multiple speakers can be featured per session
    Up to 3 speakers can be featured per session.
  • Changes to speaker permissions in meeting sessions
    In the Sessions tab in the event creation flow, the In-session Role column has been changed to Alternative Host—for meeting sessions only—when assigning role permissions to speakers; event organizers can only select or deselect the Alternative Host checkbox. Additionally, for meeting sessions only, the panelist role has been removed as an option.
• Payment & Billing features
  • Enhancements to India geo-blocking and business info alert India in event
    There are several enhancements to include India in the Zoom Events creation flow. The Zoom Events platform notifies event organizers without business information about India regulation requirements and allows them to enter their business information so they can easily complete event setup.
  • Update to payout trigger date
    The ticket registration end date for paid tickets cannot be scheduled beyond the event’s end date. Previously, the ticket registration end date could be scheduled well beyond the event’s end date, which would delay payout for the event until the scheduled ticket registration end date.
  • Modification to corporate-level payment solution
    Zoom account admins and/or account owners who also have a Zoom Events license can modify the existing payment solution(s) at the corporate level. This allows the existing linked payment solution to be updated if the wrong payment solution was used or if an update is needed.
• Analytics features
  • Add Total Event Attendee metrics to Analytics
    In the Analytics Summary tab, the Total Event Attendee metrics will replace the Attendee Unique Visits metric to reflect the true attendance of the event. Additionally, in the Analytics Attendees tab, the Total Event Attendee metric has been added.
  • Resource Link Engagement metrics
    The following metrics for attendee interactions with a webinar resource link item have been added:
    • • Attendee who clicked the resource link
      • Time the resource link was clicked
      • The resource link that was clicked
  • Tooltips added to Analytics Dashboard
    Tooltips have been added to the Summary, Registration & Ticketing, Sessions, Attendees, and Surveys & Polls tabs to help define metrics.
• Meeting/Zoom Webinar integration features
  • Zoom Events settings added to Zoom web portal
    A dedicated Zoom Events tab has been added to the Settings section in the Zoom web portal. This allows the Zoom account admin to set certain Zoom Events settings at both the account and group levels.
• Chat features
  • Code of Conduct notification for chats
    Hosts are provided with a default Code of Conduct which they can edit to tell users about the rules for their chat and community. Hosts can enable the Code of Conduct as a dismissible overlay to appear in lobby chats when a user enters for the first time.
  • Support for adding resource link messages in chat
    Hosts can create custom resource link messages when creating an event to appear in an event’s chat. These links help to drive attendees to action and click on links to take them to external websites to participate in things such as polls, sign-up sheets, and viewing websites.
  • Simultaneous monitoring of all live chats and user-based reports
    A new tab added to the lobby allows event moderators to view and moderate all live chats and user reports.
  • Tabs for event controls and moderation consolidated to a single page
    The controls used for controlling an event and moderating an event have been consolidated into a single page.
  • Record guest join links used two or more times
    Guest links that are used for more than two concurrent joins will be recorded in metrics. In addition, all users who joined the event using the same guest link will be removed from the event.
• Networking features
  • Basic profile available for users without a Zoom Events account
    Users who join an event without a Zoom Events account will be able to use a basic networking profile.
• Expo features
  • Enhancements to user movement on expo floor
    Attendees can click and drag the expo floor map and booth floor map to move around. The attendee avatar follows the users' window view after they click and drag the floor map.
  • Spatial view search
    In the expo spatial view, attendees can use the Search function to find booths or specific elements on the expo floor. Previously, attendees could not use the Search functionality in spatial view and could only search in the non-spatial view.
  • Expo miniature map preview
    Users can use the mini map feature to display a miniature preview of the expo floor with an avatar dot indicator. The mini map allows attendees to click and drag the view box while seeing changes on their screen.
• Integration features
  • Registrations from Marketo sent to Zoom Events
    Event organizers and marketers can now have event registrants captured via Marketo forms and campaigns automatically sent to Zoom Events.
  • Sync complete registration information to Marketo and Pardot
    Event organizers can now sync the registration data that was captured after event registration opened but before the integration of Marketo or Pardot.
  • Sync event pre-registration information to Marketo and Pardot
    Registration data collected from pre-registration can now be synced to Marketo and Pardot.
  • Map default Pardot fields
    Event organizers can now map any of the default Pardot fields to sync with the mapped Zoom Events fields.
  • Eloqua integration with Zoom Events
    Zoom Events registrants and attendees can be added to an Eloqua campaign through the Zoom feeder app.
• Trust and safety
  
  • Filter added to moderation dashboard
    A filter has been applied all category types across the moderation dashboard to make it more user friendly, and to help moderators take immediate action if there are many reports during an event.

Resolved issues

• Minor bug fixes

Notes:

• The Separation of Zoom Events chat and Meeting chat feature was rolled back due to issues with deployment and will be available in another upcoming release.
• The Zoom Events in-session resources feature was rolled back due to issues with deployment and will be available in another upcoming release.

Release notes for OnZoom

Changes to existing features

• Community Standards renamed to Acceptable Use Guidelines
  The use of Community Standards has been changed to Acceptable Use Guidelines.

Resolved issues

• Minor bug fixes